The World Is Watching: Providing Medical Care at the FIFA World Cup

Careers, Conference Vault, Human Performance
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Providing medical care at a World Cup means supporting players, spectators and staff while maintaining everyday healthcare for the host population. It also means preparing for emergencies under the scrutiny of a global audience.

In this session recorded at WEM24, sisters Celeste and Liesel Geertsema join Peter Dzendrowsky to share their experience of planning and delivering medical services for the FIFA World Cup Qatar 2022.

They explore how centralised services, standardised clinics and flexible staffing helped meet the demands of a condensed tournament. The session takes you behind the scenes of workforce training, pitch-side emergency rehearsals and specialist athlete care, including the practical challenges of security, referral pathways and confidentiality.

Through examples of unexpected requests, late changes and media misinformation, the speakers share lessons relevant to anyone planning medical support for a major event.

Learn more about the World Extreme Medicine Conference.

More Information

Length: 54m

Intended Learning Outcomes

By the end of this session, participants should be able to:

  • Identify the resource and logistical challenges of providing medical care for athletes, spectators and staff while maintaining services for the local population.
  • Explain how centralisation, standardisation and flexible deployment supported medical service delivery at Qatar 2022.
  • Describe the role of online learning, practical workshops and venue-based simulation in preparing a diverse medical workforce.
  • Discuss the importance of clear roles, shared emergency action plans and repeated rehearsal for pitch-side medical emergencies.
  • Recognise how security restrictions, accreditation and referral arrangements can affect access to timely care.
  • Identify risks to patient confidentiality and explain why contingency planning and preparation for media scrutiny matter at high-profile events.

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